january 24 & 25, 2024  charlotte, NC

Frequently Asked Questions

When can I check-in for the in-person conference?

Registration will be on the 2nd level of the conference center. If you come into the center from street level, you'll be in the right spot. If you come in from the main entrance, you'll need to go up to floor 2.  

Please make sure to check in at registration to get your name tag and welcome bag. Please note that there will be no day of registration

Registration is open:

January 23rd from 4pm-6pm

January 24th from 7am-4:30pm 

January 25th from 7am- 3PM

What do i wear?

Business Professional

Do you allow Substitutions or cancellations?

To help avoid the loss of an individual’s registration fee, you may substitute another person in your place at no charge. See the cost page for details.

No refunds will be issued for the Conference registration. However, substitutions will be allowed up until January 20, 2024.

Who do I contact with questions about my registration?

If you have any questions about your registration, please call Safe House Project at 507-769-0819 or email elizabeth@safehouseproject.org.

How long will the conference content remain available? 

All recorded content will be available for on-demand access a full 90 days after the live conference ends. Not every session is recorded; please see the agenda for details.

What is included in registration? 

Registration for the in-person conference includes the following:

  • 2 full days of in-person training with leading national experts
  • Light breakfast, lunch, and afternoon snacks each day
  • Electronic course material
  • Access to all recorded content for up to 90 days

How do i modify my registration?

To help avoid the loss of a registration fee, you may substitute another person in your place at no charge until January 20, 2024.If you have any questions about your registration, please email elizabeth@safehouseproject.org.

Where can i find your w9 form?

Download our W-9 form here.

How do I get an invoice?

Email someone at kari@safehouseproject.org

I can’t locate my registration confirmation email. How do I request that my confirmation number be resent?

Step 1: Log into your GiveSmart Account at https://ATAC.givesmart.com

Step 2: Click the "Pay" Tab

Step 3: Choose "Send statement link to my email" or "View my statement for printing."

Will special accommodations be made available upon request?

Every effort will be made to accommodate advance requests for reasonable modifications. Requests made after December 31, 2023 cannot be guaranteed. Please contact info@safehouseproject.org with any questions.

Are guests allowed?

Unfortunately, personal guests are not permitted at ANY official conference activities. This includes but is not limited to, the exhibit hall and all meal functions.

Will presentation handouts be available?

Because of the size of our conference and the number of presentations, handouts are NOT included in printed format at the conference. If a presenter has chosen to make their material available, all materials will be sent to attendees post conference.